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New rules of marketing relevance

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AUTHOR

Sarah Thomson
Marketing Manager, B2B

PUBLISHED

July 31, 2026

TL;DR

Marketing relevance is changing. Discover why reaching the right audience with the right message in the right environment matters more than ever.

Audiences today need more than just great content to grab their attention. 

When professionals are bombarded with thousands of marketing messages on a daily basis, being relevant is more important than being seen. 

It’s clear that if your marketing messaging isn’t tailored to your target audience, you’re less likely to build those all-important relationships. This will impact meaningful brand experiences that drive longer-term engagement.

Hyper-personalization is raising the bar

Today, people expect to receive communication or see content that reflects their interests and their industry or professional challenges.

In fact, 71% of consumers expect personalized interactions, while 76% become frustrated when communications aren't tailored, according to an article from McKinsey. 

To succeed in delivering these bespoke communications, first-party audience insights can help deliver the right messaging. This helps campaigns succeed in standing out in busy inboxes.

Context is just as important as the message

When it comes to getting relevance right today, where your message appears is equally as vital as what it says.

Trusted editorial environments create greater credibility. Your campaigns can appear alongside content that your audience is already engaging with and familiar with.

A research summary in Nature Index shows that advertising effectiveness isn’t driven by creative alone. The surrounding environment plays a key role in shaping attention, recall and brand perception.

Relevance isn’t just when they click

The success of your campaign extends beyond your advertising.

Campaigns that deliver valuable, relevant content over a longer period of time, i.e., during buyer journeys, help target audiences stay engaged.

In fact, the 6sense 2025 B2B Buyer Experience Report shows that 81% of B2B buyers already have a preferred vendor before they reach out. This highlights just how much research and decision-making happens ahead of that time. 

Content that aligns with buyers' interests and intent, whether thought leadership, research, webinars or other educational experiences, gives decision-makers more opportunities to engage. This means you can build trust and strengthen brand affinity over time.

The new rules of relevance

Overall, marketing relevance comes from understanding your audience. You need to be reaching them in trusted environments and continuing to deliver value beyond the first interaction.

Brands that embrace this approach won't just capture attention; they'll earn it. Ultimately, building stronger relationships that lead to better long-term marketing performance.

Get in touch with the SmartBrief team to see how these strategies could support your own marketing objectives.

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