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Beyond the product: What district leaders want from EdTech partners

Primary school student wearing a VR headset with teacher and classmates in background at blackboard

AUTHOR

Sarah Thomson
Marketing Manager, B2B

PUBLISHED

July 31, 2026

TL;DR

Discover what district leaders look for from EdTech partners, from industry expertise and evidence of impact to long-term relationships.

We’re almost at the start of a new school year in the U.S. Education leaders have been busy evaluating methods and technologies ahead of the term to support teaching and wider district goals.

For those solution providers looking to reach this audience, understanding what matters most to district leaders is essential. Successful EdTech partnerships aren’t just built around innovative products. Partnerships are built on trust and a genuine understanding of the challenges they face.

Today’s district leaders are looking for partners who can provide more than a technology solution. They want expertise and evidence of impact that relates to their priorities.

For marketers, that means shifting the conversation from selling products to supporting decision-makers.

Buyers want expertise

As we’ve shared in our blog on the education buying cycle, district leaders spend significant time researching solutions before engaging with vendors.

Throughout that process, they’re looking for practical guidance and industry expertise to help them make informed decisions, rather than simply reviewing product specifications.

A recent ISTE article supports that district leaders need ways to evaluate whether products are effective, usable, and aligned to learning goals.

So by providing these insights and acknowledging their priorities, EdTech providers can build trust long before procurement conversations start.

Buyers want evidence of impact

District leaders want to know that the technology investments they’re making will deliver value for the schools.

As much as innovation is important, they also need confidence that solutions can address the challenges they face and support better outcomes.

Demonstrating measurable results is key!

Buyers want partners who understand the buying journey

As we’ve explored in our blog on the education buying cycle, purchasing decisions often involve multiple decision-makers and extended timelines.

Maintaining visibility throughout this period and showing up with relevant information and resources via trusted platforms is essential for EdTech brands to remain top of mind.

Buyers want long-term relationships

Building on the importance of trust mentioned earlier, district leaders want providers who understand the challenges they face and continue to support them as priorities evolve.

The strongest partnerships are built through ongoing engagement and a commitment to helping schools achieve their goals. 

This is especially important in an increasingly competitive market.

Looking ahead

Our upcoming 2026 State of School Purchasing Report will share insights into the education buying journey, from when schools evaluate solutions to who is involved in decisions, and the priorities influencing investments in 2026/27.

Interested in getting an early look at the findings? Contact our team today for a sneak peek before the report launches.

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